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FAQ
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Shipping ratesTalisman offers delivery to Canada, United States and Europe. All orders are shipped with full tracking Canadian and USA orders start as low as $17.95 Can $ depending on Box weight and size International orders start as low as $35.00 Can $ depending on Box size and weight. Import duties , taxes and charges are not included in the item price or the shipping charges. These charges are the buyers responsibility. These charges are normally collected by the delivering shipping company or when picked up.
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Delivery timesCanada: Regular Canada post between 2 to 8 days with Tracking USA: Regular USPS between 6 to 15 days with tracking International: Canada Post air between 8 to 20 days with Tracking Talisman does not accept any cancellation of orders once the order has been shipped. You will receive an email depending on the stage of the process to keep you informed. Please communicate with us by email at Talisman4343@gmail.com or by telephone at 519-432-0176 so that we can inform you about the progress of the order or the reasons for the delays. Any Orders going thru Customs can take an additional 3-6 days depending on Back-Logs. This is out of our control. We only see the same tracking that you do.
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What are the expected delivery times?Delivery time varies depending on location. Ontario - Usually 2 to 4 business days Canada - Usually 4 - 8 business days USA - Usually 6 - 16 business days International - Usually 6 - 20 Business days . This can vary depending on Country
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What payment methods are accepted?We accept all major credit cars and Paypal.
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Is it possible to pick up my order at your premises?Yes! If you wish to avoid delivery costs, it is possible to pick up your order directly from us. Our store hours are 10 - 5 pm Monday to friday. We are located in London, Ontario, 259 Fairhaven Circle. Please call us at 519-432-0176 before to confirm your order is in stock
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I did not receive my order. What to do?Please communicate with us by email at Talisman4343@gmail.com or by telephone at 519-432-0176 so that we can inform you about the progress of the order or the reasons for the delays. Orders to the USA can take up to 4 days to clear Customs. This time span is not included in our estimated delivery dates. If you have used PayPal - please make sure your account address for shipping is up to date.
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